Jaztime Jewelers of Irvine CA refuses to refund my money on a luxury watch that I purchased from them. Despite verbal assurance ahead of time (pre purchase), the watch was found to be in poor mechanical condition.
Upon their request, I gave them one chance to fix the watch. The watch was then mailed back to me yet again in poor mechanical condition. I sent the watch back (again) with written, explicit request to refund my purchase price. Jaztime refused.
Jaztime instead (without my prior consent or knowledge) then had the watch refurbished.
Jaztime then, against my explicit, written wishes, mailed the watch back to me. However I no longer want the watch, I want my money back
Monetary Loss: $1500.